Effective Date: March 1, 2026
LetsTravelGH ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, passport details, and other identification documents you provide when applying for our services.
- Usage Data: Pages visited, time spent on pages, browser type, and device information.
- Uploaded Documents: Files you upload as part of service applications (e.g. birth certificates, photos).
2. How We Use Your Information
We use the information we collect to:
- Process and manage your service applications.
- Communicate with you about your applications and our services.
- Improve our website and user experience.
- Comply with legal obligations.
3. Document Security
Uploaded documents and personal data are stored securely. We use encryption and access controls to protect sensitive information. Documents are only accessed by authorized personnel for the purpose of processing your application.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Government agencies as required to process your applications (e.g. passport offices, embassies).
- Payment processors to handle transactions securely.
- Service providers who assist us in operating our platform.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data by contacting us.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data, subject to legal requirements.
8. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
- Email: info@letstravelgh.com
- Website: Contact Page
